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Services - Change Management Consulting
ClearMark Design leverages years of experience to provide solutions for your
most complex projects. New systems can introduce substantial changes to existing
procedures and methodologies. CMD provides Change Management consulting
services to ensure the success of your projects, and the sanity of your
workforce.
 Most companies, no matter how well run, can benefit
from a review of procedures and methods. CMD will coordinate with your
staff to pinpoint areas where you can achieve gains through automation and fine
tuning. CMD documents existing and proposed systems, building a library of
standards and training material for your staff.
Key Benefits
 | Interview Managers, Staff & Clients to define existing procedures. |
| Identify areas for automation and procedural changes. |
| Identify needs for forms and standardization. |
| Design new procedures. |
| Document procedures in manuals for your staff library. |
| Develop and deliver training. |
| Provide independent, analytical viewpoint. |
| Focus on fine tuning, automating and simplifying. |
| Driven to excel, maximizing profits and minimizing expenditures. |
| Detail oriented, with ISO 9000 project experience. |
Experience
- Project Management
- 7 years experience as Owner/Operator of ClearMark Design, a CAD and GIS
consulting firm supporting large scale projects for clients including Memphis
Light Gas & Water (MLGW), Medina Electric, Kerrville Public Utility Board,
Western Resources, General Public Utilities (GPU), DEMCO and others.
Design and document systems to automate and increase productivity.
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- 3 Years as International CAD/GIS Manager for OSP Consultants, managed GIS
Mapping, Conversion and Automation projects for Bell Canada, NEC Japan, MCI
and others. Set up and managed OSP's GIS/CAD offices in Austin Texas,
and in Halifax Nova Scotia with over 200 staff members. Designed and
documented systems and trained clients and inhouse staff in their use.
Designed the production system for converting Bell Canada's paper maps to a
seamless GIS map.
5 years as a Projects Manager and Consultant/Developer with Cook-Hurlbert,
supporting GIS Mapping, Conversion and Automation projects for Iowa Electric,
Medina Electric, Etobicoke Hydro and others. Helped clients convert from
manual mapping to GIS. Designed systems with standards, documentation
and training.
- Systems Management, Engineering & Mapping
- 5 years with the City Of Austin as Systems Manager, Engineering Technician
and Drafter. As Chairman of the CAD Acquisition Committee for the Public
Works and Water/Wastewater Departments, designed the benchmark, authored the
RFP, Specifications and evaluation documents for both CAD systems.
Developed inhouse documentation and training, and coordinated vendor training.
Developed and Documented standards.
Over the years, Mark has been privileged to work with an outstanding array
of professionals.
- OSP - Director of
Geo-Technical Services, Bernard Schechter has a lifetime of experience in the
mapping industry. His career included service as the Chief of Mapping for the
Army, and Vice President of Butler Graphics. His mentorship has been a bright
light in my career. Mr. Schechter wrote:
- "The remarks here are based on working with Mark Ballard over a period
of approximately two years when we were both associated with OSP
Consultants, Inc., of Sterling, Virginia. My duties included significant
contact with Mark, especially on several challenging major foreign projects
requiring new, advanced computer-assisted technology.
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- My extensive knowledge and experience, including many years of
high-level positions with the Headquarters of the Office, Chief of
Engineers, U.S. Army, in both the USA and numerous overseas assignments, as
well as more than two decades in subsequent private sector surveying and
mapping, gave me the basis to team with Mark Ballard's technical abilities.
His computer programming skills made the difference for our company to win
proposals and help to successfully accomplish the required work.
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- More than his professional/technical contributions alone, I came to
appreciate the manner in which Mark conducted himself as part of the
organization and with clients. His personal integrity and willingness to go
well beyond normal work hours to meet difficult due dates, are fresh in
memory as representative of my evaluation of Mark. It is a privilege to know
him, and I would recommend him highly for any position he says he can fill.
Etobicoke Hydro - Lynda
Bentley, Engineering Systems Supervisor, wrote:
"Mark is very knowledgeable
about GIS in general and is an expert in CableCad. He communicates well both
verbally and in writing. His documentation skills are a particular strength.
His programs are well structured, well documented and easy to maintain. Mark
is very easy to work with, very hard-working and has high ethical standards.
I commend Mark unreservedly to any future employer/client."
Crowell Automated Design -
Of my proposal for Iowa Electric's Nuclear Division, company president Ed
Crowell wrote:
"... We consider ourselves
to be both proficient and professional in the preparation of such Proposals
and Quotations and, in fact, we have always considered ourselves to be
superior to most in such matters. After reviewing your presentation however,
we have all agreed that our standards have been "bested".
In our opinion,
your response was succinct, informative, well formatted and, in general, an
excellent job. We begin to understand how, what appears to be a "small
business" has both the reputation and the "bookings" that you have."
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